Khóa luận - Establishing a pay structure to improve employee engagement at Kim Quy limited liability company

Table of Contents
ACKNOWLEDGEMENT ................................................................................................i ABSTRACT .....................................................................................................................ii LIST OF ABBREVIATION .......................................................................................... iii LIST OF TABLE AND FIGURE ...................................................................................iv CHAPTER 1: INTRODUCTION ....................................................................................1
1.1. Research background:............................................................................................1
1.2. Research objectives ...............................................................................................2
1.3. Research questions.................................................................................................3
1.4. Scope of research ...................................................................................................3
1.5. Structure of the thesis: ...........................................................................................4 CHAPTER 2: LITERATURE REVIEW .........................................................................5
2.1. Overview................................................................................................................5
2.2. Definitions of a pay structure ................................................................................5
2.3. The role of pay structure........................................................................................7
2.3.1. Improving employee engagement and attracting talents.................................7
2.3.2. Motivating and boosting individual and group performance ..........................7
2.4. Factors affecting pay structure...............................................................................8
2.4.1. Legal requirements ..........................................................................................9
2.4.2. Market forces.................................................................................................10
2.4.3. Organizational goal .......................................................................................10
2.5. Types of pay.........................................................................................................12
2.5.1. Pay for individual performance .....................................................................12
2.5.2. Pay for group performance............................................................................15
2.5.3. Pay for organizational performance ..............................................................16
2.6. Establishing a pay structure .................................................................................20
2.6.1. Building up a Job structure............................................................................21

2.6.2. Determining Pay-level...................................................................................25
2.7. Requirements of a good pay structure .................................................................29 CHAPTER 3: METHODOLOGY .................................................................................31
3.1. Research methodology.........................................................................................31
3.2. Selecting sample ..................................................................................................32
3.3. Instrumentation ....................................................................................................32
3.3.1. Survey and questionnaire ..............................................................................32
3.3.2. Observation ...................................................................................................33
3.3.3. Unstructured interviewing .............................................................................34
3.4. Data collection .....................................................................................................35
3.5. Method of analysis...............................................................................................36 CHAPTER 4: DATA ANALYSIS ................................................................................37
4.1. Overview of Kim Quy Limited Liability Company ............................................37
4.1.1. General information ......................................................................................37
4.1.2. The organizational structure ..........................................................................37
4.1.3. Business characteristics .................................................................................39
4.1.4. Financial statement of Kim Quy in 2013 and 2014 ......................................40
4.1.5. Human resource at Kim Quy Limited Liability Company............................40
4.2. Designing a pay structure at Kim Quy Limited Liability Company ...................42
4.2.1. Establishing a job structure ...........................................................................42
4.2.2. Determining pay-level ...................................................................................43
4.3. Assessments .........................................................................................................48
4.4. Analyzing data .....................................................................................................49
4.4.1. The impact pay structure on employees’ satisfaction ...................................49
4.4.2. Impact of pay structure on employees’ thoughts and actions .......................51 CHAPTER 5: RECOMMENDATION AND CONCLUSION .....................................53
5.1. Recommendation .................................................................................................53
5.1.1 Recommendations to motivate employees .....................................................53
5.1.2. Recommendation to improve the quality of pay structure ............................54

5.2. Conclusion ...........................................................................................................58
5.3. Limitation of the thesis ........................................................................................59 REFERENCE .................................................................................................................60 Appendix 1: The first part of the survey. .......................................................................62 Appendix 2: The second part of the survey ...................................................................63 Appendix 3: Kim Quy’s financial statement in 2013 and 2014.....................................64 Appendix 4: Kim Quy’s classifying standards for recruiting employees. .....................65