Khóa luận - Attracting and retaining the talents in Vietnam Bank for Agriculture and Rural Development – Soc Son branch

TABLE OF CONTENT TABLE OF CONTENT ............................................................................................1
LIST OF TABLES AND FIGURES ........................................................................4 LIST OF ABBREVIATIONS...................................................................................5 PREFACE ..................................................................................................................1 CHAPTER 1: INTRODUCTION ............................................................................3
1.1 Rationale of the research ................................................................................3
1.2 Research scope .................................................................................................4
1.3 Research questions ..........................................................................................5
1.4 Research objective ...........................................................................................5
1.5 Research method .............................................................................................5
1.6 Structure of the research ...............................................................................6 CHAPTER 2: LITERATURE REVIEW................................................................7
2.1 General knowledge about human resource management ...........................7
2.1.1 Definitions of human resource and human resource management ............7
2.1.2 Core functions of human resource management .......................................7
2.2 Attracting and retaining the talents...............................................................9
2.2.1 Attracting the talents...................................................................................9
2.2.2 Retaining the talents ...................................................................................9
2.2.3 Important role of attracting and retaining the talents in a company .......10
2.3 Factors affecting attraction and retention process.....................................11
2.3.1 Recruitment and selection process ...........................................................11
2.3.2 Compensation scheme ..............................................................................16
2.3.3 Leadership skills .......................................................................................25
2.3.4 Corporate culture .....................................................................................26
2.4 Link between talent management and business outcome ..........................26 CHAPTER 3: RESEARCH METHODOLOGY .................................................29
3.1 Research philosophy......................................................................................29

3.2 Case study.......................................................................................................29
3.3 Data collection methods ................................................................................30
3.3.1 Qualitative and quantitative methods .......................................................30
3.3.2 Sources of data .........................................................................................32
3.4 Data analysis ..................................................................................................36 CHAPTER 4: EMPIRICAL FINDINGS ON ACTIVITIES OF ATTRACTING AND RETAINING THE TALENTS AT AGRIBANK SOC SON.....................38
4.1 Introduction to Agribank Vietnam and Agibank Soc Son ........................38
4.1.1 Agribank Vietnam .....................................................................................38
4.1.2 Agribank Soc Son......................................................................................39
4.2 Characteristics of current workforce at Agribank Soc Son ......................41
4.2.1 Labor structure by gender ........................................................................43
4.2.2 Labor structure by qualification ...............................................................44
4.2.3 Labor structure by foreign language level ...............................................45
4.2.4 Labor structure by age..............................................................................46
4.2.5 Change in labor force ...............................................................................46
4.3 Recruitment and selection at Agribank Soc Son ........................................48
4.3.1 Job description.........................................................................................48
4.3.2 Recruitment policies ................................................................................49
4.3.3 Recruitment process.................................................................................51
4.3.4 Selection methods .....................................................................................52
4.3.5 Labor contract ..........................................................................................53
4.4 Compensation scheme at Agribank Soc Son...............................................53
4.5 Corporate culture ..........................................................................................58
4.6 Result of survey..............................................................................................59 CHAPTER 5: DISCUSSION AND RECOMMENDATION FOR AGRIBANK SOC SON AND AGRIBANK VIETNAM ............................................................66
5.1 Evaluation on activities of attracting and retaining talents at Agribank
Soc Son..................................................................................................................66
5.1.1 Strengths and weaknesses .........................................................................66

5.1.2 Opportunities and challenges of Agribank Soc Son in attracting and
retaining the talents ...........................................................................................68
5.2 Development plan of Agribank Soc Son......................................................69
5.2.1 Business plan ............................................................................................69
5.2.2 Human resource plan ...............................................................................71
5.3 Recommendation and suggested solutions to improve the effectiveness of
attracting and retaining the talents at Agribank Soc Son ...............................72
5.3.1 Improving employee satisfaction with Pay ...............................................72
5.3.2 Diversifying forms of compensation .........................................................73
5.3.3 Improving employee satisfaction with Opportunities for promotion and
training...............................................................................................................74
5.3.4 Completing job description.......................................................................75
5.3.5 Diversifying recruitment sources..............................................................76
5.3.6 Innovating selection criteria....................................................................77
5.3.7 Improving selection methods ....................................................................77
5.3.8 Evaluating recruitment results .................................................................79
CHAPTER 6: CONCLUSION...............................................................................81 REFERENCES ........................................................................................................84 APPENDIX 1 ...........................................................................................................88